PIERRE ALBERTO KAPANGE

US CITIZEN

Baltimore, MD 21206

Cell:410-585-7918

Email:   pkapange@gmail.com

 

 

OBJECTIVE:

I am reliable, able to take instructions very well, enthusiastic and well organized IT professional, with a open mind toward new technology and my knowledge will enable me to improve the quality of procedures. Five plus years of hands-on Software QA Engineer testing have made me well prepared to handle your Software testing and Quality Assurance requirements. I am a team player with outstanding communication and interpersonal skills gained from dealing with clients tactfully and diplomatically, I desire a position in an environment that provides an opportunity to use my technical and interpersonal skills while enhancing professional growth and development

 

SUMMARY:

· Working knowledge of software development life cycle

· Expertise in software testing methodology

· Proficient in developing and implementing high level Quality Assurance Documentation (system test plans/quality plan/test procedures) from Business & Functional specifications as well as Software/Product Development Process Documents

· Proficient in functional, GUI, regression, system integration, & user acceptance testing

· Experience in generating and running automation test scripts using QA Partner, Silk, MS Test.

· Performed GUI, Functional, Usability, Acceptance, Boundary, Regression Tests

· Hands on experience in building a QA Environment with emphasis QA Process and Performance

· Excellent time management skills, strong work ethic and the ability to take on multiple roles to be successful

· Excellent analytical, organizational and interpersonal skills

· Experience utilizing and creating requirements tractability matrix

· Experience in developing software test plans, test scripts based on User Requirements Specification (URS) and system requirements documents

· Ability to learn new technologies and challenging concepts quickly and implement them

· Excellent analytical, problem solving, decision-making and presentation skills with ability to manage activities in a fast paced team environment

· Proven organizational, analytical, and communication skills (verbal and written)

· Formal training in manual and automated software testing

· Ability to handle a great variety of tasks simultaneously

· Strong team player with ability to work productively in a team as well as individually

· Hands on experience testing Wireless Device Management Solution software and Interactive TV Applications.

· Experience in Web based E-Commerce and Client Server application Software testing

· Industry professional with over 7 years’ experience in Software QA Engineering

· Proficient in research in risk analysis

 

 

 

SKILLS:

       Mobile Apps testing: Symbian, IOS/Iphone/Ipad, Android Apps testing

Programming:      HTML, JavaScript, XML, Visual Basic, SQL, PL/SQL

Test Automation:  QTP, Selenium IDE/RC/Core/Grid, SilkTest, LoadRunner

Test Management:  HP Quality Center, Test Derector, Zephyr

RDBMS:            Oracle, MySQL, MS SQL Server, MS Access

Web Testing Tools: Firebug, Fiddler, XPather, IE Developer Toolbar

Browsers:         Internet Explorer, Firefox, Chrome, Safari, Opera, Windows

Bug Tracking:     Soffront Track, Elementool, Mantis, BugZilla, Foxbugz

Virtual Machines: VMWare, Parallels

DB Tools:         Crystal Reports, Oracle Reports & Forms, Developer 2000

Mobile OS:IOS, Android, Blackberry, Symbian, Windows Phone.

Affiliation:utest, elementool, QAforum, Clickberry

    Telecom domain. Sound understanding of TCP/IP,UDP, HTTP, RTSP, RTP

Experience with video and audio codecs H.264, MP3 and media file V, MP4, AVI, Experience with video and audio codecs H.264, MP3 and media file formats like WMV, MP4, AVI

 

 

PROFESSIONAL EXPERIENCE. Global Wireless Solutions, Inc., AT&T Nationwide (June 2015 to Present)

Data Collection Engineer

Data collection, configure and record data on predefined route to optimize the network

From E911 position to make test calls to 911 operators and record information

Transfer data to main office.

Work in direct cooperation with Data Administrator, Supervisor and Manager.

Performing benchmarking for all the network

Report problems to appropriate engineers, Resolve customer service issues and  Assist in implementing solutions.

Performance evaluations and build program prioritization, troubleshoot and resolve customer complaints and trouble tickets.

Create maps for network optimization and planning

 

Glow Services, Verizon Nationwide (1/2013 to 5/2015)

Drive Test Engineer

Perform RF Drive Test activities on pre-defined sites within a specific geographic area.

Responsible for collecting data to optimize the network and reduce lost calls and ineffective attempts.

Performed E911 testing, Stationary, IVHHO, and Cluster drive during day/night.

Monitor network performance, like RSSI, RSRP, SINR, Ec/Io, PN/PCI, and Throughput.

Conduct Stationary test at the cell sites to check/verify the throughput (DL/UL).

Investigate and resolve all equipment and network related issues as required.

 

QOSI, (AT&T) Nationwide (5/2010 to 12/2012)

RF Drive Tester

Perform Drive Test for GSM/CDMA network by using Swiss Qual.

Monitor 3G data service, handoff between sites, upload/download activities, ping, short & long calls on multiple systems.

Keep tracking on the performance parameters during the drive testing.

Troubleshoot all network and device issue during collection.

 

Medstar Health, Columbia, MD                                                                                               August 2008 to February 2010

QA Test Analyst & Business Analyst

Responsibilities

·   Analyzed business requirement using  BRD

·   Developed Test cases, Test scenarios and Test scripts based on business requirements.

·   Involved in coordinating with developers, BA and SME.

·   Conducted Bug Review meetings with developers and SME's.

·   Performed rigorous manual testing such as GUI testing, Black box testing, Integration testing and System Testing.

·   Tested Members Accumulator module for Medicare members for benefits.

·   Analyzed and tested HIPAA 4010 and 5010 standards for 837P EDI X12 transactions, related to providers, payers, subscribers and other related entities.

·   Tested the HIPPA EDI 837/835 transactions according to test scenarios and verify the data on different modules.

·   Tested XML generated data.

·   Participated in defects review and Test Readiness meetings on weekly basis.

·   Interacted with business user for any updates on Requirements of these projects.

·   Worked on EDI 837, 834, and 850

·   Performed UAT both as a QA

·   Designed the Test Plan for all the phases of Testing followed by the Project Plan followed by Agile Methodology.

·   Logged defects in Quality Center and reported to developers and business analyst on daily basis

·   Analyzed business requirement docs for different modules of an application.

·   Designed the Test Plan for all the phases of Testing followed by the Project Plan followed by Agile Methodology.

·   Prepared the verification check list to be followed in the various stages of the application under testing.

·   Prepared Use Cases for different workflows for different departments of the business.

·   Prepared test data for executing test cases manually.

·   Tested database of Legacy System using Microsoft SQL Server for checking integrity of database

·   Identified the test scenarios followed by the Use Case documents.

·   Participated in the peer reviews to validate the test cases written by different teams.

·   Interacted with Lead to follow up on Defects/Issues.

·   Conducted the defect reviews to assign the defect severity and priority for the defects reported in the project.

 

Test Engineer /QA Analyst – Independent Contractor for Medstar May2007 – August 2008

·   Execute functional, integration, regression, performance and UAT testing after developing test plans, procedures, test cases, reports and then track defects of discovered bugs. Ensure effective regression testing of fixes and prior functionality.

·   Participate in design review team meetings to analyze system BR, technical specification, hardware and software requirement and reliability characteristics.

·   Work with in house and offshore development teams to test Robust cheetah multi channel (CMC) multi ecommerce platform used by over 1.5 million customers across the US and Canada. Execute extensive query of MySQL database with over 2 million records of customer data, inventory, and company information. Use MySQL Query Browser Server to extensively query the database to validate results in the back end to match those of the User Interface.

·   Work with team that uses QTP to automate functional testing state-of-the-art ecommerce application -and social networking site. 

·   Managing all phases of testing for assigned components ensuring test plans and test cases are completed and met business requirements.

·   Remote Desktop (RDP) into Windows 2008 database server to validate database values conforms to UI entries.

·   Monitor deployments to our QA, preproduction and then production environment to ensure any last minute glitches are detected and fixed before go-live. Monitor the Workflow of defects entered into Bugzilla and ensure their assignment to the proper parties and that appropriate resolution occurs.

·   Use Lean Six Sigma and CMMI methodologies throughout Software Development Life Cycles (SDLC) to ensure applications are delivered on time and on budget with optimum accuracy.

·   Provide training, reviews and administrative support to subordinates and work closely with the development and network teams to ensure project success.

QA Engineer – Kapa1 Corp. June 2005 –May 2007

·   Develop test procedures, test plans, test cases and test data.

·   Execute test cases, submit bugs found during execution, and consult
closely with developers and front end-user to resolve problems.

·   Thorough understanding of Enterprise Resource Planning (ERP) while
carrying out extensive unit, performance and regression testing on
several Oracle 11i Financial applications on oracle 8i databases after
migrations where done from other platforms.

·   Some of these client software were designed for the banking,
healthcare, prometric testing, automated recruiting, Account Receivables
and employee management applications. Most of these are web-based.

·   Testing done in a stand-alone, out of the box environment. Perform
unit, functional, integration and regression testing on applications in
a Client-Server environment run on Windows, Linux and UNIX servers.

·   Manage and execute all functional, integration, performance and UAT testing after developing test procedures, test cases, reports and then track defects of discovered bugs. Ensure effective regression testing of fixes.

·   Work extensively with Business Analyst, PeopleSoft, Siebel, and other downstream application teams to effectively coordinate the integration of data into the warehouse and pass down to downstream applications.

·   Extensively tests PeopleSoft HR, Time & Expense and payroll modules front end (GUI) and backend data and run processes to send data downstream to the Warehouse. Tested for data security and integrity to isolate bugs and report them for fixing.

·   Use Lean Six Sigma and CMMI methodologies throughout Software Development Life Cycles (SDLC) to ensure applications are delivered on time and on budget with optimum accuracy.

·   Use TOAD to create SQL queries that perform DML Actions on table to effectively test rows in columns spread across diverse tables (joins) to ensure consistency and referential integrity.

·   Report data anomalies, application bugs and defects using Quality Center- Test Director and follow up with developer per bug fixing status.

·  Carry out frequent Touch point meetings with Business analyst, developers, and project managers to determine software requirements and implement test plans.

 

EDUCATION:

MBA Candidate – University of Maryland University College

Certificate in Software QA, Portnov Computer School, Mountain View, CA

Bachelor Degree in  – Biochemistry

Associates Degrees in Applied Science in Biotechnology and Arts & Sciences (Healthcare)
 

PERSONAL:

· Excellent analytical, organizational and interpersonal skills

· Excellent time management skills, strong work ethic and the ability to take on multiple roles to be successful. Fluent in English and French.

 

REFERENCES AVAILABLE UPON REQUEST